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What is the difference between General and Professional Indemnity Insurance?
June 14, 2025
2:51 PM

Introduction:
According to the Bureau of Justice Statistics, precisely 40% of tort cases involved a business as the defendant. Tort cases generally emerge from claims of personal injury or property damage attributable to negligence, indicating that numerous businesses are often engaged in legal disputes concerning damages.
Businesses need to adopt strategic insurance like indemnity insurance to elude such unforeseen financial and legal disputes. Indemnity insurance basically protects professionals and businesses from legal and financial liabilities that are caused by negligence, errors or omissions. There are two key types of indemnity insurance that are widely utilized in the business landscape, i.e., general indemnity insurance and professional indemnity insurance.
General liability insurance is purchased by businesses across various sectors, including service industries, to protect against common risks like customer injuries or property damage. Professional indemnity insurance is specifically designed for professionals and businesses that provide services, protecting them against claims for professional services. It is essential to explore the differences between these insurances to make the best use of them.
This blog demystifies and contrasts the difference between general indemnity insurance and professional indemnity insurance. It highlights the difference between them by comparing their purpose, coverage, target audiences, legal protections, cost of premium, and exclusions.
General Indemnity Insurance vs. Professional Indemnity Insurance
s.no | Varying Factors | General Indemnity Insurance
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Professional Indemnity Insurance
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1. | Definition | General indemnity insurance safeguards businesses against damage and losses that affect third parties on the business premises or due to their business operations.
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Professional indemnity insurance secures the monetary losses and legal claims expenses that arise from the clients or third parties against the professionals or businesses. |
2. | Other names | It is generally referred to as Commercial General Liability (CGL) | It is also termed as Errors and Omissions (E&O) insurance |
3. | Focuses on | Its key purpose is to cover bodily injury and property damage of the third parties | It aims to cover the financial loss incurred due to professional errors or negligence at work |
4. | Claim Basis
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Occurrence basis: Claims can be made for damages incurred during the policy period, regardless of whether the policy has expired. | Claim-made basis: The claims can be made only during the policy period unless tail coverage is purchased. |
5. | What it covers
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It covers physical damages, defense expenditure, property damage, personal injury, and advertising issues | It covers errors, omissions, negligence, breach of duty, loss of documents, and legal costs |
6. | Who needs it?
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Businesses with more public interaction which may lead to third-party claims. For instance, retail businesses, construction companies, service providers, event organizers, manufacturers, and hospitality industries. | Businesses that provide professional advice or services, such as accountants, lawyers, consultants, architect engineers, healthcare practitioners, marketing and advertising agents, and technological professionals.
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7. | Legal protection
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It covers attorney fees, bodily injury claims, property damage claims, and court costs related to physical claims. | It covers defense costs like attorney fees, court fees, court attendance costs, civil liability, and retroactive coverage. Fines and compensations arising from damages and awards, libel and slander, and other litigation expenses for claims of professional negligence. |
9. | Target audience
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Suitable for a wide range of businesses, especially those that interact directly with the public, such as retail stores, construction firms, and service providers where physical risks are prevalent. | Specifically designed for professionals providing advisory or consultancy services, such as lawyers, accountants, architects, and IT consultants who face risks related to their professional advice. |
10. | Cost of premium
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It varies depending on business type, location, and risk factors | It differs depending on the profession, experience, and coverage limits
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11. | Exclusions
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This insurance usually omits coverage for professional errors or omissions. It does not cover financial losses resulting from the professional services provided. | This insurance generally exempts coverage for personal injury or property damage, focusing exclusively on financial losses arising from professional actions. |
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Conclusion:
Insurances like indemnity insurance facilitate organizations to mitigate sudden financial burdens and reputational damage. It is vital for businesses across sectors to adapt either general indemnity insurance or professional indemnity insurance for their peace of mind and stable growth. Almost all the businesses in the UAE, the global business hub, have opted for such insurance to secure their businesses from the perils of the business landscape.