Food Poisoning Claims: Is Your Agency Liable for Local Restaurants?

A Delicious Risk

Part of the fun of a Dubai tour is the food. From high end brunch to street food in Old Dubai, guests love to eat. But food poisoning is a serious risk in 2026. If a guest gets sick after a meal you recommended or provided, they might hold you responsible. This is a vital area for travel business insurance in uae.

Your “Duty of Care” for Dining

If your tour includes a meal, you have a “Duty of Care.” You must ensure the restaurant is clean and safe. If 10 guests get sick at once, the cost of medical care and ruined holidays can be huge. Your Tour Operators Liability insurance covers the legal fees if the guests sue you. It also helps pay for their treatment.

The “Recommendation” Trap

Even if you don’t provide the food, just recommending a place can be risky. If you say, “Eat at this specific stall,” and the guest gets ill, they might claim your advice was bad. At CoverB, we help you add “Products Liability” to your policy. This covers any illness caused by food or drink served during your tours.

Stay Protected with CoverB

We want your guests to enjoy every bite. But we also want your business to stay safe. Our 2026 policies are designed to handle food-related claims quickly and quietly. Check out our liability page at https://coverb.ae/liability/tour-operators-liability-insurance/ to learn more about food safety cover.